Be a Tiptop Server by J. D. Marshall - HTML preview
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Download the book in PDF, ePub, Kindle for a complete version.
Repeat Customer (Guest) Orders
When they researched this they seemed to think that it had to do with mimicking or imitating the guest and that it brought the guest closer to the imitator.
Now being professional servers, we know what it really is for. It puts the guest at ease knowing that what they ordered is going to be correct. They will be able to relax while waiting for dinner. Relaxed guests tip better.